Marvin Dorsch

Marvin Dorsch is currently the Principal Customer Success Account Manager at Microsoft, where they focus on delivering exceptional customer experiences through a collaborative, cross-functional approach. Previously, Marvin held various roles at Amadeus IT Group, including Service Delivery Manager and Test Management Analyst, where they implemented customer feedback systems and coordinated significant projects. Marvin began their career at Atlasreisen and has developed a strong foundation in customer service and technology over the years. They earned a degree as Reiseverkehrskaufmann in Tourism and Travel Services Management from Kaufmännische Kreisberufsschule Heilbronn.