Ramanujam Raghunathan is a Senior Solution Architect at Microsoft, working with Microsoft Consulting Services in the Americas region. With over 12 years of experience in Dynamics 365 CE, software delivery, and IT consulting, Ramanujam has contributed to numerous projects involving Microsoft Dynamics CRM. Previously, Ramanujam served as a Lead Consultant at HCL Technologies from 2006 to 2010, where they worked with Dynamics CRM. Ramanujam holds a Master of Computer Applications (M.C.A.) degree from SRM College, completed in 2006, and possesses certifications in Dynamics CRM, along with extensive domain knowledge in telecommunications, loyalty management in retail, and the gaming industry.
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