Zach Kendall is a Senior Product Manager at Microsoft, where they focus on enhancing user experience and driving innovation in support offerings. Previously, they held various technical roles at Microsoft, including Support Escalation Engineer, where they advocated for customer needs and coordinated solutions with cross-functional teams. Earlier in their career, Zach completed an internship at the Federal Deposit Insurance Corporation, ensuring compliance with accessibility standards. Zach holds a Bachelor of Arts in Social Computing Informatics from the University of Michigan.
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