Bryan Gregory

Call Center Manager at Mid-America Catastrophe Services

Bryan Gregory is the Call Center Manager at Mid-America Catastrophe Services. Bryan is a talented and knowledgeable manager bringing more than 30 years of experience to the table. He is responsible for the management and motivation of the call center agents. His functions include auditing, coaching and feedback, issue resolution, center statistics, and client satisfaction. His team uses an industry-leading cloud contact software package that includes a robust data delivery package.

Bryan attended the University of South Alabama majoring in Business Management. Bryan enjoys fishing, cycling, and exceeding expectations.

Location

Mobile, United States

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Mid-America Catastrophe Services

At Mid-America Catastrophe Services, they offer a unique blend of technology, experience and knowledge across a wide variety of disciplines, allowing them to provide solutions that are commensurate with their client's needs.


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Employees

501-1,000

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