Silvio Estrada

Silvio Estrada is an experienced professional in the financial services industry, currently serving as Call Center Manager at USC Credit Union, where responsibilities include managing call center operations and optimizing sales performance. Previously, Silvio held multiple roles at First Financial Credit Union, including Community Relations Officer and Branch Manager, focused on business development, member acquisition, and team leadership. Silvio's earlier experience includes significant positions at USC Credit Union, Kinecta Federal Credit Union, and Curacao, where skills in operations management, product development, and customer service were developed. Armed with a Bachelor of Science in Business Administration with an emphasis on Accounting from California State University-Dominguez Hills, Silvio has demonstrated a consistent ability to enhance sales, service standards, and operational compliance throughout a diverse career spanning over two decades.