Dianna B.

Dianna B. currently serves as the Manager of Customer Experience Center Operations at MidAmerican Energy Company, a position held since December 2018. Prior to this role, Dianna B. was a Supervisor in the Field/Office focusing on Customer Satisfaction. Dianna B. has a strong background in operations, having worked as an Operations Superintendent at American Water from September 2017 to October 2018, and previously held various roles at MidAmerican Energy Company from June 2011 to September 2017, including Mission Control Supervisor, Call Center Supervisor, Business Advantage Specialist, and Customer Service Associate. Dianna B. is an alumnus of St. Ambrose University.