Kareem A. Hussein

Kareem A. Hussein has a diverse work experience spanning over 12 years. Kareem A. started their career as a Computer Science Teacher at Victory college Alexandria in 2007 and later transitioned to a role as an Assistant IT Manager at North Africa for Computer Services and Network Solutions in 2008. From 2015 to 2018, they worked at Etisalat, starting as a Customer Service Representative and progressing to a Service Recovery Supervisor. In 2018, Kareem joined noon as a Senior Customer Service Representative and later became the CS Inbound Team Leader. Kareem A. also briefly held the position of Senior IC Escalation Specialist. In 2019, they joined Teleperformance as a Customer Service Representative and then transitioned to the role of Management Information System Analyst. Currently, Kareem is working as a Contact Center Analyst at Middle East Broadcasting Center since December 2020.

Kareem A. Hussein completed their education at Sinai University, where they obtained a Bachelor's degree in Information Technology. Kareem A. has not provided specific dates for the start and end of their education at this institution. In addition to their degree, Kareem also holds a certification as an Omnichannel Agent, which they obtained from Zendesk in March 2023.