Anchal Thakral

Anchal Thakral is a seasoned professional in collections and process management with extensive experience at Midland Credit Management, an Encore Capital Group Company, since August 2009. As Division Manager, responsibilities include setting and achieving collection targets while streamlining processes for enhanced efficiency and uniformity. Thakral held various leadership roles at Encore Capital Group, including Lead, Senior Group Manager, and Group Manager, contributing to manpower planning, project management, and process excellence. A Bachelor of Commerce graduate from Delhi University, Thakral emphasizes accuracy, efficiency, and continuous improvement in operational practices.