Aritra Ghoshal

Aritra Ghoshal is an experienced Senior Group Manager at Midland Credit Management, an Encore Capital Group Company, since August 2016, where responsibilities include aligning product vision and strategy with customer experience enhancements, developing user stories for digital platforms, and ensuring regulatory compliance through cross-functional collaboration. Previous roles include Group Manager, focusing on performance reviews and establishing dashboards for performance metrics, as well as Account Manager at IBM Daksh, specializing in B2B partnerships. Aritra is currently pursuing a Postgraduate Certificate in Product Management at Duke University and holds a Bachelor's degree in Computer Applications from Netaji Subhas Open University.