Midland Credit Management
Harsh currently holds multiple leadership roles at Midland Credit Management, an Encore Capital Group Company, serving as Senior Decisioning Architect, Scrum Master, Senior Group Manager, and Group Manager since October 2015. Responsibilities include managing the performance of 10-15 Account Managers on complex accounts receivable and focusing on coaching, career growth, and PACE delivery. Harsh previously worked as an Account Manager, advising consumers on financial recovery, and has experience in technical customer service at Convergys and as a Senior Customer Service Associate at Concentrix. Harsh earned a Bachelor's degree in Business/Commerce from Delhi University from 2010 to 2013.
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Midland Credit Management
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Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. They purchase portfolios of defaulted consumer receivables and manage them by partnering with their consumers as they repay their obligations and work toward financial recovery.