Vikash Kumar

Vikash Kumar is an experienced professional in operations management, currently serving as AVP at Midland Credit Management since December 2021. Prior roles include AVP at Encore Advantage and AVP Operations at Encore Capital Group, where responsibilities encompassed overseeing day-to-day operations and managing teams. Earlier career experiences include managerial roles at Serco, where Vikash led a team of over 100, and Aegis BPO, progressing from a caller to Assistant Manager while managing collection processes. Starting as a Sales Executive at Hero BPO, Vikash has built a solid foundation in operational leadership and team management. Vikash holds a Bachelor of Commerce degree from Delhi University and studied at St. Michael's in Patna.