Susan

Susan Ma is an accomplished professional with extensive experience in business operations and real estate development. Currently serving as the Business Operations Manager at MidPen Housing Corporation since October 2016, Susan previously held roles as a Business Operations Analyst and Senior Research Specialist at Real Capital Analytics. Notable achievements include tracking investment activities, training clients, and successfully closing a significant data partnership. Earlier in the career, Susan excelled as a Commercial Property Claims Adjuster at Liberty Mutual Insurance, maintaining high customer satisfaction and managing complex claims. Additional experience includes internships at the US Department of Transportation and various roles in customer service and administrative support. Susan holds a B.A. in Political Science with a minor in Economics from UC San Diego and has completed a Professional Program in Data Analysis at UC Berkeley Extension.