Matilda Sawo

Matilda Sawo began their career as a Butikssäljare at SAND from March 2017 to January 2019. Matilda then moved on to become a Retail Store Manager at Varner from January 2019 to January 2020 and Room 1006 from January 2020 to January 2022. Currently, Matilda holds the position of Senior Customer Success Lead Northern Europe / USA at Miinto, where Matilda leads a team of 22 agents to provide exceptional service to customers and ensure all KPIs are met. Throughout their career, Matilda has received awards for exceptional performance and achieved high customer satisfaction scores, showcasing their dedication to customer service excellence. Matilda holds an Associate's degree in Music Business from Musicians Institute.