Bob Thomas

Bob Thomas serves as the IT Operations Director for Projects at MTS Pro Services since July 2022. Previously, Bob Thomas worked at Apple from January 2010 to July 2022, holding various positions including Manager, Lead Genius, and Genius, where responsibilities included leading a technical team, resolving escalated customer service issues, and providing customer support and training. Earlier in the career, Bob Thomas was a Specialist at Apple Retail from July 2008 to January 2009, focused on sales support. Bob Thomas holds a degree from Eastern University, earned between 2004 and 2008.