Varunn Gaala is an experienced professional in customer experience strategy, currently serving at Miko since March 2022. Previously, Varunn founded and led POGGY as CEO from January 2021 to March 2022. Varunn has held significant roles at OneAssist Consumer Solutions, progressing from Manager to Senior Manager of Customer Experience in Home and Mobile Solutions between October 2017 and January 2021. Earlier experience includes positions as Operations Manager at IDBI Federal Life Insurance, Business Operations Manager at Purple Squirrel Eduventures, and Business Engagement and Strategy Associate at Housing.com. Varunn began the career as a Data Analyst at Derrick Petroleum Services. Educationally, Varunn holds a BTech and MTech in Chemical Engineering from the Indian Institute of Technology, Bombay, completed in 2014.
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