Osa Thompson

Osa Thompson has extensive experience in technical support and customer service, currently serving as a Service Desk Analyst at Mile Hi Companies since October 2021. Prior roles include Desktop Support Technician and Command Center Support Specialist at HGS AxisPoint Health LLC, where responsibilities involved help desk operations and data entry for nurse credentialing. Osa also worked as an IT Support Representative for Career Connection Inc, providing level 1 technical support for American Express employees. Additional experience includes a Programs Intern position at the Fort Collins Museum of Discovery, a Customer Service Lead role at Press-One Customer Care Inc., and various positions in customer sales and service since 2001. Osa holds a Bachelor of Science degree in Recreation Tourism and Hospitality from the University of Northern Colorado.