Sophia Martin

Sophia Martin has extensive experience in customer relationship management, currently serving as Teamlead Customer Retention at MILES since December 2018, following roles as Senior CRM Manager, CRM Manager, Junior CRM Manager, and CRM/Marketing Assistant within the same organization. Prior to MILES, Sophia interned in Public Relations at Ambassadors Club e.V., where responsibilities included organizing charity events, coordinating meetings with political leaders, and handling editorial work for print media and online presence. Academically, Sophia holds multiple Bachelor of Arts degrees in Slavic Languages and Literatures, Economics, and has completed studies at prestigious institutions including Humboldt-Universität zu Berlin and Lomonosov Moscow State University.