Millbrook Healthcare
Ian Shields serves as an Operations Manager at Ross Care since July 2023 and at Millbrook Healthcare since July 2021. Prior experience includes roles such as Operations Service Manager at Portakabin and Operations Support Manager at Great Bear Distribution Ltd., where Ian managed a significant £5 million project to upgrade an operational site for fine wine storage. Additional experience as HDC Operations Manager at Wincanton involved overseeing two sites for the B&Q network, while earlier roles included Shift Controller at DHL and Transport FLM at Tibbett & Britten, focusing on warehouse operations and transport management. Ian is alumni of East Barnet School.
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Millbrook Healthcare
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Since winning our first contract back in 1998, we have grown into one of the leading community equipment, wheelchair service and home improvement agency providers in the UK. We manage more individual contracts, from more locations, than any other provider in our sector. Our vision is to provide services that deliver an independent life for all. We deliver it by providing an exceptional customer experience to those in need, through a range of safe, accessible and innovative solutions that help meet life’s challenges. We deliver our services on behalf of the NHS and local authorities, helping them to meet their statutory obligations to those in need. Other things we do We are not only a service provider - we make stuff too. Our sister company, Ultimate Healthcare, makes a full range of high quality, affordable equipment for the healthcare sector, from beds and mattresses to wheelchairs. We aim not to subcontract any part of our services, preferring to develop the skills in our teams to provide them all in-house. This means that we also directly provide outsourced services, such as lift and hoist maintenance, telecare/telehealth, assistive technology, sensory impairment services, and minor adaptations through fully integrated teams.