Jacqueline Broyer is a seasoned professional in technology support and client experience, currently serving as Production Support Manager at Millennial Specialty Insurance since May 2024. Previously, Jacqueline held the role of Application Support Manager at Aetna for a brief period and has extensive experience at Standard AI as Senior Production Support Manager, where a 24/7/365 support team was managed, focusing on troubleshooting and exceeding service level agreements. At UZURV, Jacqueline refined technical expertise in IT infrastructure, particularly AWS, and implemented real-time monitoring solutions. Jacqueline's career began at Mapcom Systems, where leadership roles included Director of Client Experience and Director of Technical Support, fostering teams to enhance client education and deliver complex software solutions. Jacqueline holds a Bachelor of Arts in English from Longwood University and a Certificate in Information Systems from the University of Richmond.
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