Hector Medina is an experienced IT professional currently serving as Head of IT Operations at Millicom (Tigo) since March 2020, where responsibilities include regional IT support leadership and management of central IT platforms with a focus on ITIL quality systems. Previously, Hector held the position of Digital Transformation Leader at Telefonica Moviles Centro America, contributing to productivity efficiency and service improvement. With a background encompassing various roles at Telefonica, including IT Manager for Central America and Developer Expert, Hector has a proven track record in project development, resource management, and systems implementation across multiple countries. Hector's educational credentials include a Master's in Digital Transformation and Business Development from OBS Business School and an MBA from Universidad Politécnica de Madrid, complemented by degrees in Telecom Systems from Universidad Francisco Marroquín and Universidad Galileo.
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