Gugu Funeka Tshangela

Gugu Funeka Tshangela is an experienced Cyber Security Analyst at Mimecast since September 2011, with a background in customer support and technical analysis. Responsibilities include monitoring email systems for security threats, conducting in-depth analysis of potential risks, and providing technical support for messaging environments. Previous roles include Technical Support Analyst at Anglo American Global IT Service Desk and Desktop Support Technician at multiple companies, focusing on equipment configuration, troubleshooting, and integration of systems. Gugu has furthered expertise through various certifications, including the NIST Cyber Security Framework and ISO 27001:2013 Foundations Course. Educational qualifications encompass certificates in computer technology, ITIL, and Microsoft Exchange Server.