Monic Jade Soko

Monic Jade Soko is an accomplished Customer Success Advocate at Mimecast, with a solid background in customer success and support roles. Experience includes serving as a Customer Success Manager at Kepler + Co, where Monic focused on closing skill gaps for organizations and individuals through tailored software solutions. Prior roles include Customer Support Specialist at Databuild, managing financial queries and client training, and Administrative Officer at Dangee | Carken, contributing to accounting functions and inventory management. Additionally, Monic worked as an Assistant Project Coordinator at Ceos Technologies, overseeing IT project infrastructure and health and safety initiatives. Currently pursuing a Bachelor of Arts in Industrial and Organizational Psychology at the University of South Africa, with an expected completion date in December 2025.