Themba Khutswa has extensive experience in technical support and service delivery, currently serving as a Technical Support Manager (L2) and Service Delivery Manager for the Middle East and Africa at Mimecast since January 2015. Previously, Themba held positions such as Senior Customer Support Engineer and Customer Support Engineer, focusing on archiving, security, and email continuity. Prior to Mimecast, Themba worked as a Senior Client Service Consultant at Netsurit, providing infrastructure support, as well as an IT System Consultant at Rich Products Corporation. The career began at Masscash Holdings (Pty) Ltd as a System Support specialist in server support. Themba holds a Programme for Management Development degree from GIBS Business School, completed in April 2022, and received education from Boston City Campus from 2007 to 2009.
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