Yaseen Patel

Yaseen Patel is an experienced Customer Success Manager at Snapplify since November 2021, with a proven track record in customer care and IT support spanning over a decade. Prior to this role, Yaseen worked as a Customer Care Team Leader at iOCO and gained experience in first-line support for Sasol at EOH, as well as serving as a Ticket Lifecycle Analyst and Incident Coordinator at T-Systems. Early career roles included providing first-line support at Faritec and Mthombo IT Services (Pty) Ltd. Yaseen's educational background includes degrees in CIS, Accounting, and Finance from Varsity College, as well as IT certifications (A+, N+, MCSE) from CS Holdings.