Racquel Donaldson, MBA, LSSGB

Racquel Donaldson, MBA, LSSGB has a diverse work experience. Currently, they are working as a Senior Business Analyst at MIND 24-7. Prior to this, they served as a Business Architect for the California Department of Health Care Services (DHCS), Medicaid Information Technology Architecture (MITA) project at InterVision Systems. Before that, they worked as a Business System Analyst at Connections Health Solutions, where they led and participated in task forces to maximize information technology service quality.

Earlier in their career, Racquel worked as a Network Operations Coordinator at Humana, where they ensured data integrity and maintained complex contracts and served as a point of contact for contract and credentialing managers. Racquel also has experience as a Care Coordinator Navigator at Arizona Care Network, where they implemented strategies to reduce re-admissions and manage chronic diseases.

In addition, Racquel has experience as a Health Information Exchange Coordinator at Phoenix Health Plan, where they improved workflow and reduced costs through patient education and improved relationships with network physicians. Racquel also worked as a Donor Processing Technician at Grifols, where they maintained accurate records and led a community outreach program.

Racquel's educational background includes an MBA from Columbia Southern University and a Bachelor's degree from the University of West Georgia, where they were a student from 2009 to 2014. Overall, Racquel Donaldson possesses a strong and varied skill set in business analysis, architecture, operations coordination, and systems analysis.

Racquel Donaldson holds a Master of Business Administration (MBA) degree in Health/Health Care Administration/Management, which they obtained from Columbia Southern University from 2018 to 2020. Prior to that, they earned a Bachelor's Degree in Biology, General from the University of West Georgia, where they studied from 2009 to 2014.

Additionally, Racquel has acquired several certifications to enhance their professional skill set. Racquel obtained certifications such as Business Analysis Foundations: Business Process Modeling, Succeeding in a New Role By Managing Up, Business Analysis: Essential Tools and Techniques, Business Process Improvement, Change Management Foundations, and Agile Foundations from LinkedIn. Racquel also holds a certification in Project Management from the Six Sigma Global Institute and a Lean Six Sigma Green Belt (ICGB) certification from the same institution. Furthermore, Racquel holds certifications in CPR and HIPAA, although the institutions from which they obtained those certifications are not specified.