Sharleen Martelliere is an experienced professional with a proven track record in program management and customer success. Currently serving as the Program Enrollment & Family Communication Manager at Mind-Builders Creative Arts Center since July 2017, Sharleen has established strong stakeholder relationships, implemented customer feedback mechanisms, and led training initiatives. Previously, as Area Manager at A & F Italy Auto Repair, Sharleen utilized data insights for decision-making, enhanced team performance through targeted coaching, and improved customer satisfaction metrics. Earlier experience includes a managerial role at Hertz, where Sharleen oversaw branch operations and collaborated on sales and marketing strategies. Sharleen holds a degree from William Paterson University of New Jersey.