Luci Jones

Luci Jones is an experienced professional with a diverse background in customer implementation, technical account management, and IT support across various industries. Currently serving as a Senior Customer Implementation Manager at Mindbody, Luci oversees project management for customer onboarding and implementation, providing tailored recommendations based on an understanding of client business models. Previous roles include senior positions in account management, business ownership in health and life coaching, leadership in IT service delivery, and project management within the fitness and legal sectors. Luci's expertise encompasses strategic solutions development, customer service excellence, team leadership, and technical support, ultimately focused on enhancing customer satisfaction and operational efficiency.