Jens Niedrich

Jens Niedrich is a seasoned service management professional with extensive experience in various managerial roles across multiple companies. Currently serving as Service Manager at Mindcurv since August 2015, Jens has previously held the position of Customer Service Manager at Interoute and as Service Delivery Manager at INFO AG (now QSC AG). Jens's expertise includes service operation management, service reviews and reporting, customer relationship management, and penalty fee oversight. Early in the career, Jens worked as a junior Service Delivery Manager and Service Desk Agent, gaining valuable experience in IT support and customer service. Jens holds certifications as a State Certified Technician in Information Technology and as an IT specialist for system integration.