mindit.io
Alexandru Botarel has a diverse work experience. Alexandru started their career as a Junior IT Analyst at Swoboda Sibiu S.R.L in July 2018. After that, they worked as a Tech Support Operator at Computer Generated Solutions Romania S.R.L, where they provided technical support for clients of the 1WorldSync Company who used their online platform for managing products. In 2019, they continued in the same role and company.
In 2020, Alexandru joined Stefanini EMEA as a Tech Support Operator, where they provided technical support to clients using their online platform. Alexandru also worked as a Remote Technical Specialist, providing support via email and phone, troubleshooting software, hardware, and network issues, and documenting them in the ticketing system.
In 2021, Alexandru continued their role as a Support Engineer at Stefanini EMEA, assisting clients with technical issues, including password resets, connectivity problems, and software-related troubleshooting. Alexandru logged remotely into clients' computers to solve software issues and escalated problems when necessary.
Currently, Alexandru works at mindit.io as a Support Engineer. Their responsibilities include user creation and permissions management across portals and Azure, troubleshooting user files and errors in Excel format, and working with various applications, utilizing interface and SQL to resolve issues. Alexandru collaborates closely with the Development teams to address ETLs, application bugs, and functionality.
Overall, Alexandru has gained experience in providing technical support, troubleshooting software and hardware issues, and collaborating with development teams.
Alexandru Botarel attended Faculatea de Inginerie "Hermann Oberth" from 2017 to 2021, focusing on Informational Technology. The degree obtained is not specified.
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mindit.io
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mindit.io is a Romania-based company that has become the meeting point of a great attitude and technical expertise. Here, we have created a sustainable intrapreneurial environment where people can expand both their professional and personal perspective. Together we have built a great organizational culture - we focus on the value of our actions in a cozy and homey space. As we speak, all businesses started to rapidly adjust to the new normal this pandemic brought. Every action we take is a step towards the mindit.io vision of becoming the partner of choice for software product engineering and offering dedicated support teams for international companies. That is why we mind customers’ businesses through outstanding services. Also, we believe that long-term partnerships are based on mutual trust, communication, flexibility, and proven quality of services, and we act accordingly. Our mission is to continuously mind customer’s business through outstanding services. We take on the challenge to help our clients establish roadmaps for their technological path or products and provide excellent implementation resources in terms of solutions and people. All this accomplished with the help of our values in which we strongly believe - Customer Oriented Professional Creative Team! Our dedicated engineers are proficient in delivering outstanding end-to-end software services, with focus on business analysis, architecture, development, integration, maintenance, and support. They create enterprise applications, business intelligence solutions, integration solutions for various industries, with proven expertise in retail, banking, fintech, healthcare and not only.