Alexandru Botarel

Alexandru Botarel has a diverse work experience. Alexandru started their career as a Junior IT Analyst at Swoboda Sibiu S.R.L in July 2018. After that, they worked as a Tech Support Operator at Computer Generated Solutions Romania S.R.L, where they provided technical support for clients of the 1WorldSync Company who used their online platform for managing products. In 2019, they continued in the same role and company.

In 2020, Alexandru joined Stefanini EMEA as a Tech Support Operator, where they provided technical support to clients using their online platform. Alexandru also worked as a Remote Technical Specialist, providing support via email and phone, troubleshooting software, hardware, and network issues, and documenting them in the ticketing system.

In 2021, Alexandru continued their role as a Support Engineer at Stefanini EMEA, assisting clients with technical issues, including password resets, connectivity problems, and software-related troubleshooting. Alexandru logged remotely into clients' computers to solve software issues and escalated problems when necessary.

Currently, Alexandru works at mindit.io as a Support Engineer. Their responsibilities include user creation and permissions management across portals and Azure, troubleshooting user files and errors in Excel format, and working with various applications, utilizing interface and SQL to resolve issues. Alexandru collaborates closely with the Development teams to address ETLs, application bugs, and functionality.

Overall, Alexandru has gained experience in providing technical support, troubleshooting software and hardware issues, and collaborating with development teams.

Alexandru Botarel attended Faculatea de Inginerie "Hermann Oberth" from 2017 to 2021, focusing on Informational Technology. The degree obtained is not specified.