Mindglobal
Alberto Garcia is an experienced operations and customer service professional with a robust background in managing teams and enhancing customer experiences. Currently serving as Operations Manager at Mindglobal since June 2017, Alberto has previously held operations management roles at Eva Street Advisors and ONELIVE MEDIA, where responsibilities included overseeing customer support teams and managing workflows for over 200 online stores. With additional experience as Director of Customer Success at FixedFoods.com and Senior Customer Service Manager at BuildASign.com, Alberto has demonstrated a strong skill set in team coordination, hiring, and training. Additional roles include Director of Training at ProfitFuel and various training positions at MCI and MCIWorldcom. Alberto's education includes studies at Austin Community College and a high school diploma from WB Ray High School.
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Mindglobal
Mindglobal is a leading managed mobility and telecom expense management company. Our focus is in three areas: Wireless Telecom, by supporting domestic and global enterprises to reduce costs and improve efficiency; Fixed Telecom, through engineering solutions to cut costs while improving performance; Cloud Management, by reducing cost and improving security while optimizing billing, identifying vulnerabilities, and auditing for compliance for various regulations.