João Carreira

João Carreira has a strong background in technology and IT support. João started their career in 2005 at NOS SGPS as a Technical Helpdesk and Back Office Executive, where they provided customer support and resolved technical issues. In 2011, they joined DHL as a Technical IT Technician, where they worked until 2013. In 2014, João became a Technology Information Technician at Laboratório Edol - Produtos Farmacêuticos, S.A., where they managed the internal network, maintained servers and computers, and resolved technical incidents. Most recently, João worked as an IT Support Technician at Miniclip starting in 2016. Throughout their career, João has gained experience in IT support, network management, incident resolution, and customer service.

João Carreira completed their secondary education at Escola Secundária Herculado de Carvalho from 2000 to 2005. João pursued a technological course in Informatics during this period. In addition to their formal education, João has obtained several certifications. In December 2017, they received the certification for macOS Server and Support Essentials 10.12 Combined from LearnQuest. João also obtained the M20409 certification in May 2016, focusing on Server Virtualization with Windows Server Hyper-V and System Center from Rumos. Furthermore, they hold the EFSET 73 Proficient certification, indicating a proficiency level of CEFR C2 in the English language, which they obtained from EF Education First. Specific months and years of obtaining the EFSET 73 Proficient certification are not provided.