Stephen H. currently serves as the Acting Manager for Process Improvement and Standards at the Ministry of Justice in New Zealand, a role held since October 2021 during a secondment period. Prior to this position, Stephen H. worked at Auckland Transport from January 2016 to October 2021, undertaking various roles including Principal Advisor and Business Support Manager, focusing on enhancing the public transport experience in Auckland. Stephen H. has also held project management positions at companies such as Magnetism, Fujitsu, and KiwiRail, where responsibilities included overseeing significant IT projects like the Sirius II Asset Management System rollout. Educational qualifications include a Postgraduate Certificate in Education from the University of Exeter and a BA (Hons.) in Business Studies from Sheffield Hallam University.