David Monson

David Monson is an experienced IT professional currently working as a Service Desk Analyst - ITS2 for the State of Minnesota since June 2018, providing comprehensive technical support for the state's IT services. Prior to this role, David served as a Service Desk Analyst - ITS1 within the Minnesota IT Enterprise Services, focusing on customer support and technical issue resolution. Previous positions include Help Desk Specialist at Jostens, Account Manager and Support Engineer at Uptime Legal Systems, Level 2 Technical Support at NEMO Capital Partners, and Senior Customer Service Representative at BioMedix. David began a career in banking as a Bank Teller with Wells Fargo & Company. David holds an Associate of Arts and Sciences degree in Network and System Administration from Hennepin Technical College.