State of Minnesota
James Gabelhouse is an experienced IT professional with a strong background in end user services and incident management. Currently serving as Manager of the Enterprise Service Desk at the State of Minnesota since January 2021, James has held leadership roles at various organizations including Optum Technology Inc as Sr Manager of Incident Management and at Apptio as Sr. Manager of IT End User Services. James's extensive experience spans over two decades, with previous positions at Edifecs, Puget Sound Energy, The Bill & Melinda Gates Foundation, The Audit Commission, and several contract roles in the UK. Educated at Sheffield Hallam University, where James earned a Bachelor of Arts in Business Studies, a consistent focus on service desk management and support resources underscores James's professional journey.
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State of Minnesota
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Minnesota.gov is the electronic entry point to Minnesota State government information and services. It is the gateway for providing direct government-to-citizen public service provision and interaction through the use of information technology. It provides the full range of its services to agencies and citizens across the state.