Kay Johnson

Kay Johnson is a seasoned professional in the hospice and healthcare industry, currently serving as the Director of Support Services at Minnesota Hospice since July 2023, where responsibilities include managing social work and bereavement departments. Prior to this role, Kay was the Bereavement Coordinator at Ecumen Home Care & Hospice from June 2017 to July 2023, and held the position of Director of Customer Experience, fostering referral generation through healthcare partnerships. Kay's experience includes a strong background in market development and customer experience management across multiple organizations, including HealthPartners, Merwin Home Medical, and North Memorial Health Care, where positions ranged from managing care transitions to supervising bereavement services. Kay holds a degree from Colorado State University (1982-1986).