Joshua Francy

Joshua Francy is a seasoned professional with extensive experience in business development and project management. Currently serving as the Managing Director of Mystery Shopping at Mintel since August 2008, Joshua leads operations focused on qualifying leads and fostering client relationships while enhancing efficiency through problem-solving initiatives. Previously, Joshua held the position of Senior Project Manager, overseeing field study projects and ensuring quality deliverables aligned with client needs. Joshua's earlier experience includes serving in the US Army as a Security Force member of an Embedded Training Team, where mentorship and training of Afghan National Police were key responsibilities. Joshua holds a Bachelor's degree in Marketing from The University of Akron.