Robert Nicastro

Head Of IT User Support at MIO Partners, Inc.

Robert Nicastro has a diverse work experience in the IT field. Robert started their career at Best Buy in 2003 as a Geek Squad member, providing on-site troubleshooting and training sessions for clients. From 2010 to 2014, they worked at Redbox as a Field Service Representative, responsible for installing, maintaining, and repairing DVD rental kiosks. In 2015, they joined ACS International Resources as a Desktop Support Specialist, providing comprehensive IT support for publishing companies. Robert then moved on to Agio, where they served as a Systems Analyst from 2015 to 2019. Currently, Robert is with MIO Partners, Inc. as the Head of IT User Support, overseeing technical support and managing systems engineering.

Robert Nicastro has a Bachelor's Degree in Social Studies and Education from Caldwell University, which they obtained from 2003 to 2010. Prior to that, they received a Diploma from Lodi High School from 2001 to 2003. Robert also attended St. Joseph Regional High School from 1999 to 2001, although no specific degree is mentioned for this period. In addition to their formal education, they obtained a certification as a Teacher of Social Studies with Advanced Standings in January 2010.

Links

Previous companies

Redbox logo
Best Buy logo
Agio logo

Timeline

  • Head Of IT User Support

    November, 2022 - present

  • Senior Systems Engineer

    March, 2021

  • Technical Support Engineer

    April, 2019