Mark Stallings is a Professional Services Manager at Miratech, specializing in Multi-Channel Architecture and business process mapping. Since February 2023, responsibilities include client collaboration on technology integration and customer experience design. Mark Stallings is also an Amazon Best Selling author residing in Colorado Springs, known for contributions to Wuxia, Fantasy, Thrillers, and Military Sci-Fi, while actively engaging with Pikes Peak Writers and speaking at international technology conferences. Previous roles include Senior Consultant at Waterfield Technologies and Managing Partner at Forty 7 Ronin, focusing on contact center operations, mentoring, and VUI design. Mark Stallings has a strong background in project management from positions at Echopass and holds certifications from Genesys University and as a Scrum Master.
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