Kelly Martinez

BPO And Process Manager Customer Service - Miravia Alibaba Group at Miravia

Kelly Martinez has a background in BPO management, process improvement, and customer service. Kelly has experience working in various roles such as Lead Qualifier Supervisor, Key Account Advisor, and Customer Satisfaction Manager. Kelly is skilled in assessing quality issues, leading projects to improve process efficiency, and developing improvement plans to enhance quality performance. Kelly holds a degree in International Business and Business Administration from Universidad EAN.

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  • BPO And Process Manager Customer Service - Miravia Alibaba Group

    September, 2022 - present