Gediminas Gutauskas

Gediminas Gutauskas is an experienced professional currently serving as Support Program Manager at Miro, where responsibilities include implementing AI technologies to improve support operations and enhancing service delivery through user feedback integration. Previously, Gediminas was the Head of Customer Support at Uizard, where robust KPIs and adherence to CS department objectives were established. Earlier roles include Customer Success Team Lead at Hostinger International, where management of a team and complex compliance cases was key, and positions as Senior Customer Success Specialist and Customer Support Specialist, where best practices in customer service were developed. Gediminas began a career in customer safety with the DUSA and holds a Bachelor of Business Administration from the University of Dundee.