Karen Carlson

Karen Carlson is an experienced executive in the public safety sector, currently serving as Vice President & General Manager at Mission Critical Partners since September 2024, where Karen leads strategic planning for managed services connecting public safety answering points (PSAPs) to alarm services. Previously, Karen held the position of Vice President of Product at NEOGOV, driving solutions for public safety agencies, and Vice President of Product at RapidDeploy, where Karen focused on software solutions enhancing citizen engagement with public safety. Earlier roles include significant positions at NICE Ltd and Motorola Solutions, where Karen drove SaaS strategies and developed large-scale public safety applications. With a background that includes management roles at FoxComm and Brown County Public Safety Communications, Karen has a proven track record in improving efficiency and fostering innovation within the public safety domain. Educational credentials include a Business Administration degree from the University of Wisconsin-Green Bay.