Christopher Higgins

Christopher Higgins is a seasoned professional in software quality assurance and client support, currently serving as a Senior Software Quality Assurance at MissionStaff since June 2021. With a strong background in improving software development life cycle processes, Christopher has previously held key positions such as Sr. Client Support Analyst at Sequential Technology International, Software QA Manager at Synchronoss Technologies, and Level 3 Support Triage Team Lead at Janssen Pharmaceuticals. Demonstrating expertise in team leadership, process optimization, and client engagement, Christopher has consistently contributed to enhancing operational efficiencies and service quality across various organizations, including experience in Agile methodologies and automation testing. Educational accomplishments include a PC/LAN Networking and Support degree from Allentown Business School and a specialized boot camp at Siebel Systems.