Adam Czaplinski

Adam Czaplinski is a Voice of Customer Analyst at MISUMI USA since January 2021, where responsibilities include creating and managing reports in Salesforce, proposing improvements based on customer feedback, and assigning action tickets. Previously, Adam served as a Global Top Customer Service Representative at MISUMI USA, managing entire life cycles of new orders and servicing high-value customers. Prior experience includes roles at Meyers Tails Up Farm & Kennels, Best Buy, MISUMI USA as a Customer Service Representative, and Walmart, all focusing on customer service excellence and operational efficiency. Adam holds a Bachelor of Science in Marketing and a Bachelor of Arts in Spanish from Northern Illinois University.