Laura Naylor

Laura Naylor is an accomplished professional with extensive experience in customer support and technical services. Currently serving as the Senior Manager of Global Customer Support at Mitek Systems since August 2023, Laura previously held the position of Head of Support & IT at THRIVE, where responsibilities included managing a technical support team and enhancing client experience processes. Prior roles include Technical Client Support Manager at PeopleFluent, overseeing a global client services team, and various positions in application support and operations at Tribal Group and Momenta Operations. Laura's educational background includes a Bachelor of Arts in Social Anthropology from the University of Kent and A-Levels in Psychology, Sociology, and English from Franklin College, Grimsby.