Roger Civit

Roger Civit is an experienced professional in customer service and operations management, currently serving as Customer Service Global Manager at Mitek Systems since January 2018, overseeing a global team focused on online biometrics re-verification. Roger has successfully managed a significant team structure, growing a Customer Success team from 5 to 45 members in a short span of 14 months. Previous roles include Customer Service Team Lead and Customer Service Agent at Mitek Systems, and Customer Service Agent at Banco Sabadell. Additionally, Roger briefly worked as a Substitute English Teacher at IES Leonardo da Vinci. Roger's educational background includes a Master of Business Administration - Tech MBA, various advanced courses in project management, and degrees in Education and Humanities from esteemed institutions. Currently, Roger is pursuing an MSc in Finance and Investment at ENEB.