Gabriel Hernandez

Gabriel Hernandez is a Product Support Specialist at Podium since April 2022, where responsibilities include addressing customer inquiries across various communication channels and optimizing product use for businesses. Previously, Gabriel served as a Customer Service Advocate at Target, handling customer service issues and training new employees. In a bilingual role at Nielsen, responsibilities encompassed maintaining customer relations and meeting call metrics. Prior experiences include sales positions at G.H. Bass & Co. and The Michaels Companies, emphasizing customer engagement and meeting sales goals. Early career development involved training and supervising staff as a Crew Trainer at McDonald's. Gabriel currently studies at the University of Central Florida and holds an Associate of Arts degree from Florida SouthWestern State College.