Clement Molemela

Clement Molemela has significant experience in client services and customer retention, currently serving as General Manager of Client Services at MiWay Insurance Limited since May 2008. In this role, responsibilities include overseeing the retention department, training staff, driving company strategy, managing commission structures, monitoring calls, and reporting departmental performance to the business. Prior to MiWay, Clement held various positions at OUTsurance from April 2004 to April 2008, including Customer Service Representative and Customer Retention Team Manager. Clement's educational background includes a Senior Certificate in Operations Management and Supervision from Eduvos and a Diploma in Business Management from Damelin.