Erica Loux

Erica Loux has extensive experience in customer success management with various companies such as MiX Telematics, dutchie, Omnitracs, SmartDrive Systems, OneLogin, and Lytx, Inc. Erica has held roles such as Senior Solutions Specialist, Sr Customer Success Manager, and Customer Success Manager. Erica effectively manages client account activities, collaborates with teams for customer roll-out planning, develops client relationships, and generates reports to demonstrate program value. Erica troubleshoots to improve client experience, communicates recommendations, coordinates with internal operations, and assists in managing special projects. In addition, Erica was involved in finalizing the creation and launch of a new product line at one of their previous companies.