Mlily USA
Fame Wilson has extensive experience in customer service and communication across various industries, currently serving as a Payment Processor at One Inc since May 2024, while simultaneously holding a position as a Customer Service Representative at Mlily USA since May 2019. Previous roles include VIP Desk Specialist at Avalon Transportation, where responsibilities involved booking ground transportation and maintaining client relations, and Customer Service Agent positions at EmpireCLS and NCO Group, focusing on escalation support and technical diagnostics, respectively. Fame's career began at Vonage as a Customer Service Representative, providing support for general account inquiries. Education was completed at Middlesex College from 2004 to 2007.
Mlily USA
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Founded in 2011, Mlily USA set out to provide an exceptional night's sleep by producing high premium products at an exceptional value. We are dedicated to providing the most comfortable, customized sleep for our clients so they may perform daily at the highest levels of success. Thanks to our recent partnership with world-renowned brand, Manchester United, we really are the #LegendOfComfort. Mlily USA is sold in over 1000 retail stores across the United States. We have Mlily distribution partners in 10 countries including the UK, Japan, Singapore and Australia. Our global manufacturing partner plans to increase this number to 25 partners within 3 years. MLILY USA doesn’t just deliver one of the highest quality bedding lines in the world, but it does so faster, cheaper and more efficiently that any of its rivals. With distribution centers across the country, about 90% of retail showrooms nationwide can be served in 72 hours or less. We don’t just construct another mattress. Instead, we create relationships with our retail partners to deliver an unparalleled affordable, high-quality sleep experience for their customers. MLILY in it's native Mandarin is translated Meng Baihe, or Lily in a dream. The lily is an international symbol of prosperity, unity, and success, while Meng is the word for dream. Mlily believes that with a good night's rest on an Mlily mattress, you can perform better and achieve your dreams.