Emily Coles

Emily Coles is a seasoned professional with extensive experience in ticket operations, event management, and customer service. At MLSE, Emily currently serves as the Manager, Ticket Operations and Reporting, progressing through various roles to lead ticketing operations. Prior experience includes serving as Administrative Operations Manager at HCP Diagnostics, where Emily managed client relations and operational needs, and as Event Producer at West of Contra, where event execution and vendor coordination were primary responsibilities. Additional roles include Private Events Coordinator and Operations Manager at Stirling Room, Customer Service Representative at TD, and various positions in retail with companies such as Club Monaco and Fossil Group, Inc. Emily holds a Bachelor of Commerce in Retail Management from Toronto Metropolitan University.